Air New Zealand focusing on ‘doing 100 things one per cent better’

    Air New Zealand CEO Greg Foran stated (26-Aug-2021) “The airline has used this period to deliver many improvements for our customers”, with a focus on “doing 100 things one per cent better”, with many playing out across the airline. Mr Foran said the carrier revisited its domestic business, “reimagining our customer proposition”, with a selection of changes made “made for our customers during a period when, domestically, it was business as usual – or busier”.

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