Air New Zealand CEO Greg Foran stated (26-Aug-2021) "The airline has used this period to deliver many improvements for our customers", with a focus on "doing 100 things one per cent better", with many playing out across the airline. Mr Foran said the carrier revisited its domestic business, "reimagining our customer proposition", with a selection of changes made "made for our customers during a period when, domestically, it was business as usual - or busier". [more - original PR]
Air New Zealand focusing on 'doing 100 things one per cent better'
26 August, 2021