CWT outlines focus for new Traveler Experience & Customer business unit

    CWT reported (23-Sep-2020) its newly created ‘Traveler Experience & Customer’ business unit will combine customer and traveller touchpoints under a single leadership. The unit will focus on delivering CWT‘s ‘Business-to-Business-for-Employees’ experience to its business travel and meetings & events customers and their travelling employees, maintaining CWT‘s global customer growth rate, and servicing travellers through their chosen channel. [more – original PR]