Delta Air Lines updates loyalty benefits and policies

    Delta Air Lines announced (22-Sep-2020) the following changes related to its loyalty programme:

    • Effective immediately for travel within the US (including Puerto Rico and US Virgin Islands):
      • Elimination of USD150 redeposit fee to cancel award ticket and the USD150 reissue fee to change award ticket for all SkyMiles members for travel on all tickets, except basic economy;
      • Permission for changes and cancellations on award tickets before departure for all SkyMiles Members, excluding basic economy fares. Changes and cancellations within 72 hours of departure will not result in the loss of miles on domestic award tickets;
    • Future travel for all customers:
      • Waiver of change fees for all travel on all tickets purchased from Mar-2020 to the end of 2020;
    • Automatic extensions for customers in the coming weeks:
      • Delta SkyMiles American Express Card members to see select benefits extended through the end of 2021: 
      • Delta SkyMiles Gold Card members who earn a USD100 Delta flight credit will have the expiration date extended to 31-Dec-2021; 
      • Delta SkyMiles Platinum and Reserve Card members with unused Companion Certificates will receive an additional extension to book and travel using the Companion Certificate by 31-Dec-2021. [more – original PR]