Hear from the speakers live: 2018 CAPA Melbourne Aviation and Corporate Travel Summit

The Blue Swan Daily is live at the 2018 CAPA Melbourne Aviation and Corporate Travel Summit. Catch up on some of the most thought-provoking discussions and keynotes from the morning sessions. Below is a snap shot of key quotes from some of our honoured guests in attendance discussing what is affecting the industry in this part of the world.

CAPA – Centre for Aviation Strategic Advisor Virginia Fitzpatrick:

  • Over 40 airlines from Asia have more than 700 aircraft on order with the range to service Melbourne.

Helloworld Travel CEO and MD Andrew Burnes:

  • GDS companies are struggling to get ahead of the game in terms of delivering technology in the corporate space;
  • On the biggest challenge for corporate travel: “Technology is a key part of our business however technology changes are fought with issues”;
  • Airport capacity will be a major issue in Asia Pacific moving forward. This infrastructure constraint limits tourism growth potential.

Air Canada GM Australia and New Zealand Vic Naughton:

  • “We are now a major player in Aus market. We are the only North American carrier serving Australia’s three major cities, we are investing a lot in this market. We’re serious about it”;
  • “Air Canada currently has four key priorities: International expansion; revenue growth & cost reduction; customer engagement; and culture change.

Delta Air Lines GM Australia/New Zealand & Virgin Australia Joint Venture Clare Wheatley:

  • We reinvest 50% of ever dollar we make into improving customer experience.

Avalon Airport AU CEO Justin Giddings:

  • The leisure market makes up about 60-70% of our business. The remainder is split between corporate and student travel;
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