Air New Zealand outlines updates following changes to alert levels

11 August, 2020

Air New Zealand outlined (12-Aug-2020) the following amendments to services as the Auckland region enters coronavirus 'Alert Level 3' from 12:00 on 12-Aug-2020 for a period of at least three days, while the remainder of New Zealand enters 'Alert Level 2':

  • Auckland lounges and valet parking will close from 12:00 on 12-Aug-2020;
  • For the duration of the change in alerts, front of house employees and domestic cabin crew will wear masks and gloves, as well as pilots wearing masks when interacting with customers or walking through the terminal;
  • Customers on services departing Auckland will wear masks;
  • Passengers on a domestic service scheduled to depart before 23:59 on 16-Aug-2020 may opt to hold their fare in credit. [more - original PR]