American Airlines to apply amended policy on service and emotional support animals from Apr-2019

11 March, 2019

American Airlines announced (08-Mar-2019) changes to policies and procedures regarding service and emotional support animals, effective 01-Apr-2019. Under the carrier's new rules, a traditional service animal may be a dog, a cat or, in limited circumstances, a miniature horse, while emotional support animals are limited to either a dog or cat only, with all animals required to be over the age of four months. A passenger may only bring one emotional support animal onboard the aircraft and must provide immunisation details for the animal. [more - original PR]