Global Business Travel Association (GBTA) surveyed (21-Sep-2022) travel and procurement leaders from Europe and North America, finding 54% say business travel has rebounded faster than expected, while 77% report they are spending more time troubleshooting traveller issues. Highlights include:
- 67% believe that once all their offices are open, hybrid work scenarios will dominate. Only 9% anticipate that all their colleagues will return to the office full time;
- 40% report that their companies have reduced their office space;
- 39% say their company is hiring more remote workers than they did prior to the pandemic;
- Almost four of five travel managers responding (79%) say remote working policies boost employee morale, while 72% believe these policies help with talent recruitment;
- 17% say the procurement and management of co-working spaces is fully-managed;
- 44% "don't know" how their company procures co-working spaces;
- More than seven in ten (71%) say they would gain from having the consolidated data from hotel, meeting and co-working bookings, with 67% noting it would be easier for employees to use validated corporate payment tools via a singular booking source;
- Nearly three-quarters (74%) say it would be easier for employees to book both hotels and co-working spaces at the same time in the same shopping/booking technology.
74% of survey respondents were from the US and Canada. [more - original PR]