Qantas Airways amends commercial policy for passengers impacted by Jetstar terminal change

21 March, 2023

Qantas Airways stated (20-Mar-2022) Jetstar Airways and Jetstar Asia will move to Terminal 4 from Terminal 1 at Singapore Changi Airport from 22-Mar-2023. This will increase the minimum connecting time from 60 to 90 minutes. Qantas Airways amended its commercial policy following the terminal change. Passengers may rebook onto another Jetstar Airways or Jetstar Asia service. Or for connections Singapore-Kuala Lumpur and vv sector, rebook on a connecting Malaysia Airlines operated flight. Passengers may also retain the value of the ticket in credit or receive a refund. [more - original PR]