Qantas Airways launched (28-Jan-2023) a commercial policy for customers impacted by Auckland flooding. The commercial policy is available to customers holding a valid 081 ticket for flights to or from Auckland for tickets issued on/before 28-Jan-2023 for travel between 28-Jan-2023 and 01-Feb-2023. Passengers are permitted to rebook with Qantas Airways operated flight within plus or minus 10 days. Where a cabin is no longer available, customers can be accommodated or rebooked on the next available Qantas operated flight in a lower cabin and offered a partial refund if applicable. Passengers may also retain the value of the ticket in credit. [more - original PR]
Qantas Airways launches commercial policy for customers impacted by Auckland flooding
30 January, 2023