Qantas Group extends COVID credit deadline for Qantas Airways and Jetstar Airways

16 March, 2023

Qantas Group announced (16-Mar-2023) Qantas Airways and Jetstar Airways are providing customers an additional 12 months to use their COVID credits, which are a carry over from the restrictions on borders and travel during the coronavirus pandemic. Before 16-Mar-2023, customers had to book and complete their travel by 31-Dec-2023. Following this change, they will still have to book by 31-Dec-2023 but have until Dec-2024 to complete their travel. The change also adds to offers introduced to encourage customers to book travel before their credits are due to expire, including a double points offer for Frequent Flyers in Dec-2022 and a Qantas "Find My Credit" tool, which will launch in Apr-2023 to help those who have lost track of their original booking details. [more - original PR]