Qantas outlines ground handling operation amendments, proposes up to 2500 job cuts

25 August, 2020

Qantas Airways informed (25-Aug-2020) its staff and relevant unions of initiatives affecting its ground handling operations at airports across Australia. The three initiatives employees were briefed on are:

  • Qantas is proposing to outsource its ground handling operations at the 10 Australian airports where the work is done inhouse. As part of this, a review will assess both external ground handlers and an inhouse bid in search of making this function more efficient. Should the decision be taken to outsource the work, it could impact up to 2000 employees, including some management roles;
  • Qantas is proposing to outsource its bus services for customers and employees in and around Sydney Airport. A similar, but separate, review will also be conducted on this proposal. Should the decision be taken to outsource the work it could impact 50 employees;
  • Jetstar Airways has decided to outsource ground handling at the six remaining Australian airports where the work is done inhouse, impacting 370 jobs, subject to union consultation.

Customer facing team members at airports are not impacted or in scope for the reviews. Job losses of at least 6000 have already been announced as part of rightsizing and restructuring the business in response to border closures and more permanent structural changes to the aviation industry. Possible job losses of up to 2500 as a result of this announcement would be in addition to the 6000. The 10 airports that Qantas proposes to outsource its ground handling work are Adelaide, Alice Springs, Brisbane, Cairns, Canberra, Darwin, Melbourne, Perth, Sydney and Townsville. Jetstar has decided to outsource ground handling at Adelaide, Avalon, Brisbane, Cairns, Melbourne and Sydney Domestic. This is subject to consultation with employees and their representatives. Jetstar already outsources at 17 Australian airport terminals. [more - original PR]