Serko SVP Asia Pacific: 'the time in COVID' was a time to communicate with customers,

20 January, 2022

Serko SVP Asia Pacific Murray Warner, speaking to CAPA TV on the sidelines of the Australia Pacific Aviation Summit 2021, stated (Dec-2021) "the time in COVID" was a time to communicate with customers, "because they weren't travelling either, and they weren't so busy". Mr Warner said "probably more than ever, maybe in our history, since we were really, really little… we really got a good view into what's most important, what's most pain, what they love about business travel". [More - CAPA TV]