Virgin Australia, via its official Linkedin account, posted (21-May-2018) an interview with Virgin Australia CEO John Borghetti, where he noted that "aviation is fundamentally all about innovation" across the sector. He explained: "You have to continue to innovate to get your efficiencies, better customer service and all the rest of it simply because it's such a cutthroat business". Mr Borghetti added: "The bottom line problem with aviation is not fuel, its not the dollar, it's the fact that there is always oversupply". He continued to note: "Globally there are always more seats than there are people wanting to fill them. So you need to always continue to innovate and extract synergies and do things better and if you don't you won't be there".
Virgin Australia: 'Globally there are always more seats than there are people wanting to fill them'
22 May, 2018