Digital Transformation

Attention CFOs: travel expense management needs a rethink and modernisation to ensure compliance and generate business efficiencies

January 21, 2021

Digital transformation is not new, but it is something that is now more central in the eyes of company boards as they realign they activity

CAPA Live – NDC will be a vehicle for greater personalisation in the post COVID distribution space, but there remains a ‘misconception personalisation is going to increase fares’

December 18, 2020

As we entered into 2020, NDC had been a topic that dominated distribution discussions all around the world. It may have slipped down the priority

Business travel recovery will vary by sector and geography, but diversification, digitisation and duty of care will be key drivers at global level

December 15, 2020

It has been a challenging year for the travel industry and that has been felt no harder in the corporate travel sector where business travel

More than three quarters of travellers feel technology adoption would increase their confidence to travel in the next 12 months with many happy to use contactless and mobile payment solutions

November 23, 2020

We are now approaching the final month of a year that many people will be eager to forget. It is certainly a time to look

An uncertain, slow and uneven recovery – Europe’s airports adapt to vastly altered aviation sector, but one that is set to be socially sustainable, competitive and more resilient

November 18, 2020

Europe was hit hard by the first wave of the COVID-19 pandemic and just as it was starting to appear nations had past the peak

New Mobile Guest Service digital solution from NH Hotel Group is example of changing ways in which guests are now interacting with hotels and services

November 16, 2020

The current COVID-19 crisis has forced changes in traveller habits and the industry is continuing to adjust to the situation. The majority of companies are

Changing traveller attitudes and behaviours – confidence varies throughout the journey, while increased digitalisation seen as critical to rebuilding belief

November 11, 2020

The news about a potential vaccine for COVID-19 is the long awaited update we have been seeking that offers an escape from the challenges of

Taking a ride – from LCC to full mobility platform, Wizz Air adds taxi and private transfer booking options to its app

November 09, 2020

Airlines are under unprecedented pressure and new operating models, innovative entrants, and further airline consolidation will create new difficulties and intense competitive pressure in the

COVID crisis creates inflection point and ‘true catalyst to accelerate’ business digital transformation

October 28, 2020

One of the most popular forms of cloud computing is software-as-a-service (SaaS), a software distribution model in which a service provider hosts applications for customers

Will exhibitions and events ever be the same? People want to travel and meet for physical networking, but virtual and hybrid events offer time and cost benefits as they improve in the quality of content

August 31, 2020

What will the future hold for the meetings and events business, a key driver of business travel demand? It is another of those unanswerable questions