Loyalty programme

Can you put a price on loyalty? In Delta Air Lines’ case it is a guarantee against a USD6.5 billion credit facility

The good times of travel seemingly brought with them a shift in attitudes towards loyalty as increased competition in terms of price, service, frequency, efficiency

Loyalty reboot 2020 – with fewer people travelling companies are going to need to offer plenty of incentives to keep them loyal

The traveller landscape has changed and corporate traveller preferences are also expected to be different in the ‘new normal’. But what will that mean for

The world’s most valuable loyalty programmes – US airlines lead the way

Whether it is receiving a free coffee at our favourite café, shopping at one brand of stores, even supporting our friends, colleagues, team mates and

Uber has this month spread its Uber Rewards loyalty programme into Australia and New Zealand allowing Uber rideshare and Uber Eats food delivery riders new membership tier benefits

Uber has this month confirmed plans to roll-out its Uber Rewards loyalty programme in Australia and New Zealand, albeit it will be a few months

Airlines and hotels have historically invested heavily in keeping customers loyal, but habits have changed and loyalty rewards are now less of an incentive

Nearly half of travel loyalty programme members (46%) have unintentionally forfeited valuable rewards by letting airline and hotel rewards expire, while more than one-quarter of

Hotel loyalty programmes appear to be serving their purpose in the US as share of bookings rise year-on-year in 1H2019

Across the first six months of 2019, the percentage of total room nights booked by members of brand loyalty programmes at US hotels increased +4.4%

We use cookies and other web technologies to collect anonymous data about the usage of this website so that we can better serve your needs. If you'd like more information on this data please see our Privacy Settings. By clicking "I Agree" below, you are agreeing to allow us to collect additional usage data.