loyalty

Loyalty in the midst of a crisis – are we still in love with our preferred travel brands?

The world’s biggest brands have seen their value decrease significantly during the COVID-19 pandemic, but loyalty remains an important tool. Before the global health crisis

Can you put a price on loyalty? In Delta Air Lines’ case it is a guarantee against a USD6.5 billion credit facility

The good times of travel seemingly brought with them a shift in attitudes towards loyalty as increased competition in terms of price, service, frequency, efficiency

Loyalty reboot 2020 – with fewer people travelling companies are going to need to offer plenty of incentives to keep them loyal

The traveller landscape has changed and corporate traveller preferences are also expected to be different in the ‘new normal’. But what will that mean for

The world’s most valuable loyalty programmes – US airlines lead the way

Whether it is receiving a free coffee at our favourite café, shopping at one brand of stores, even supporting our friends, colleagues, team mates and

Hertz and Air France launch Hertz DriveU airport transfer service to offer ‘peace of mind’ to travellers

Longstanding partners Hertz International and Air France are now colaborating to offer passengers of the French flag carrier and partner airlines a new transfer service

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