Retail

Flying into the future – from airlines to retailers that are so successful they have their own fleet of aeroplanes

Many of us would not have heard of SunExpress, a leisure airline and joint venture between Lufthansa and Turkish Airlines? But its chief commercial officer,

Building consumer trust in travel through insight and personalisation

Consumer distrust in the travel industry has been simmering underneath the surface for years. Now the world is reopening, people are watching to see what

In a changing world, non-airline revenues have become a key growth driver

As the global COVID-19 pandemic has irreversibly changed the way we communicate, the way we travel and even the way we do business, digital platforms

Lufthansa’s investment in TripActions opens the door to a new collaborating that could shape the future distribution and corporate retailing landscape

Lufthansa Group’s investment in business travel platform TripActions will not only support the latter’s expansion across Europe, but could ultimately help shape the future distribution

Emerging technologies for the intelligent retailer – Q&A with Travelport’s Rob Brown

Technology is already changing how we do business and will have an increasing influence on the entire travel process, right from the initial inspiration stage,

Riding the retail revolution – Sabre highlights the trends fuelling the transformation of hoteliers into retailers

As technology and consumer behaviours change, so do the brands and experiences guests seek and value. Hoteliers must adapt their mind-frame in order to stay

While ‘retail is not dead, boring retail is,’ says Amadeus, as we reach the time to ‘rewire retail travel agencies’

The travel market is changing: technology and connectivity are transforming the industry. In an era where consumers are seeking the best customer experience possible, the

ANA selects OpenJaw Technologies to support its NDC journey and distribution partners will be able to link directly to the carrier’s reservation systems from later this year

Japanese carrier All Nippon Airways (ANA) has selected OpenJaw Technologies to modernise its retailing capabilities and create a New Distribution Capability (NDC) platform. The partnership

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