SITA

Smart technology is being developed at breakneck speed and could prove essential to recover traveller confidence

July 27, 2020

One thing that has become clear as Covid-19 has spread around the world and looks set to stay in circulation for the foreseeable future, is

Digital identities – using biometric technology to unlock travellers’ personal information has never been more pertinent

May 25, 2020

In the ‘new normal’ of social distancing and the limiting of human-to-human interaction touchless technology adoption is a clear path to follow. Many businesses had

Living in a 5G world – the idea of everything intelligently connected to everything will now be viable

March 05, 2020

The arrival of the 5G next-generation wireless air interface could bring significant opportunities for the aviation industry as competitive forces will push its deployment even

Digital travellers are demanding more automation and hands-on control over each step of their journey; they will make up more than two thirds of the travel market by 2025

September 04, 2019

Airport and airline IT executives believe that the growing number of tech-savvy travellers will have the biggest impact on their digital plans over the next

Standby for the rise in artificial intelligence as the digital revolution transforms the business model of airports and airlines

September 02, 2019

There is no doubting that artificial intelligence (AI) will increasingly transform our lives in the years to come from both visible and hidden applications. There

Melbourne Airport plans for its future passenger growth with continued technology transformation

June 06, 2019

Melbourne Airport this week announced that it has chosen to extend its contract with leading technology partner SITA for flexible and passenger-friendly technology to ready

Tracking bags at check-in and aircraft helps drive significant improvement in baggage delivery, but transfers remain a ‘pinch point’ in the process

April 25, 2019

Airlines that are adding tracking at more points of the baggage journey are enjoying a huge improvement in bag delivery globally, according to SITA’s 2019

Mobile is already helping improve passenger satisfaction when it comes to baggage, but travellers are still calling for more information

April 02, 2019

While the adoption of technology has improved passenger satisfaction across the airport journey, the biggest jump by far over the past year was at baggage

Air passengers say they are happier when technology smooths their way through passport checks

February 28, 2019

Airline passengers are using automated technology for passport checks at double the rate recorded in 2017 and are more satisfied when doing so too, according

ATPCO and Blockskye proof of concept will explore application of blockchain in airline offer management

September 17, 2018

Blockchain is a current buzzword, but there still remains confusion among many areas within the travel sector as to what it is and what it