United Airlines

Pick a number, any number! Bill Gates says we could lose over 50% of business travel: it would take the potential scale of the COVID crisis to new heights for the corporate travel sector

November 20, 2020

When Microsoft co-founder Bill Gates said this week that “over 50 per cent of business travel and over 30 per cent of days in the

Contracting COVID-19 onboard an airliner is as likely as ‘being struck by lightning’ as new studies reinforce the message that flying is safe with very low-risk of virus transmission

October 21, 2020

Whether you feel safe flying comes down to a personal viewpoint and for many travellers it comes down to more than just the flight, but

US majors take bullish views on business travel for the long term, even if the short-term vision remains cloudy

October 21, 2020

Despite the still dismal near term outlook for corporate travel, the US major airlines are seeing some encouraging signs emerge amongst their corporate clientele, and

Free extras – is this the way airlines are going to offer peace of mind and entice us back into the air?

September 01, 2020

Having to pay for the privilege of flexibility has been an accepted part of buying an air ticket for some time now. As with all

Southwest is hungry for greater share of the business travel pie, while first class nuts become a new online phenomenon

September 01, 2020

Just in case there was any doubt that business travel in the US remains nearly non existent, Southwest Airlines has just issued a reminder that

United’s increased leisure focus and Finnair’s frequency cuts show airlines are being nimble with their networks to meet spikes in demand – this approach could prove beneficial for when business demand bounces back

August 14, 2020

It has never been more challenging for airlines to plan their flight schedules than it is today. The historic data that had underpinned many of

Delta stars for its overall Covid-19 response, JetBlue is top for onboard experience, Southwest for ticketing and Alaska for loyalty as US airlines are ranked for their coronavirus actions

July 29, 2020

A study into how the ten largest airlines in the United States of America have reacted to traveller needs during the coronavirus pandemic has ranked

United doesn’t believe video conferencing is a long term replacement for corporate travel but that work from home practices may drive increased business travel over the medium term

July 23, 2020

Despite severely depressed business travel demand, United Airlines does not believe that video technology that has filled the void during the Covid-19 pandemic will replace

Coronavirus: US airlines were hit hard by 911, but they are now navigating uncharted territory as COVID-19 vaporises demand

March 16, 2020

The US government’s decision to initiate a travel ban covering the Schengen Area of Europe and subsequently also the United Kingdom and Ireland is essentially

American and United have no intention of allowing Delta to solely trumpet its customer satisfaction progress without blowing their own horns

February 03, 2020

No US carrier has touted its net promoter score (NPS) more during the last couple of years than Delta Air Lines – the strides it