TUI Group reported (12-Aug-2021) the trend towards online bookings "increased significantly" during the COVID-19 pandemic. For Q3FY2021, 52% of TUI customers booked their holidays online. In addition, interaction with guests is increasingly taking place digitally, with almost 70% of all TUI package tour guests using the TUI App, up 21pp. [more - original PR]
TUI Group: COVID-19 has significantly increased trend towards online bookings
13 August, 2021