Artificial Intelligence and executive management: using tools and new techniques to ask the right questions

20 February, 2020

Airlines are increasingly touting their applications of Artificial Intelligence (AI), and their commitment to strengthening the expansion of AI throughout their business. Those airlines also are working to better leverage the volumes of data they collect on a regular basis. Research firm Markets and Markets has estimated investment in AI by the aviation sector should grow from USD152 million in 2018 to USD2.22 billion by 2025.

Air Canada recently declared that data had become the new oil, and the company was in deep planning in exploring and drilling through and commercialising its customer rich data. At that time, Air Canada explained it was working with Persado, which helps its clients identify AI generated language to create higher levels of resonance among customers.

Maximising the use of available data is perhaps one of the biggest challenges airlines of all business models face in the future. As one of the discussion topics at the forthcoming Airline Leader Summit: Making Money 2020, CAPA – Centre for Aviation will explore this subject and especially look at what AI technology is available to airlines to improve efficiency, customer loyalty and satisfaction, how AI will change the way airlines do business, and question if customers driving the need for AI technology.

CAPA’s Global Airline Outlook for the 2020s predicted that at some stage during the first half of the decade there will also be an economic downturn, possibly very substantial. On historical trends it is already well overdue and there is little to predict just how great the scope will be. With such a downturn seemingly inevitable, how will airlines continue to be profitable? The answer may lie in technology.

As the foremost authority on aviation in the world, CAPA‘s events provide cutting edge knowledge about strategic market trends and dynamics to help attendees make informed decisions, delivering the information and connections needed to inspire and improve business. The CAPA Airline Leader Summit is back for another at the Powerscourt Hotel Resort & Spa in County Wicklow, taking place between 1-2 April 2020.

The summit will examine key commercial and operational issues affecting airlines and airports in Europe focusing on both domestic issues and growth prospects in key international markets. CAPA will challenge leaders of the aviation industry to reflect on what is needed to drive the industry forward, using examples of innovation in outside markets as a benchmark to follow.

The CAPA Airline Leader Summit: Making Money 2020 seeks to tap into the dynamic changes taking place in the airline industry in this part of the world and address the issues in creative and authoritative ways.

This event, hosted again at the Powerscourt Hotel Resort & Spa in County Wicklow, to the south of Dublin, is a forum for debate and discussion of this strategic issue within the aviation industry and it is attracting delegate interest from across the globe. It is a must attend for those seeking to do business in Europe, where they can gain first-hand inspiration from airlines, LCCs, airports, travel technology providers, OEMs and financiers.

FIND OUT MORE… visit the CAPA Airline Leader Summit: Making Money 2020 homepage to find out more about this not-to-be-missed opportunity to discuss relevant issues impacting the aviation sector and learn meaningful insights from your industry peers.