CHECK IN! – latest hotel highlights from across the globe

16 March, 2021

CTC - Corporate Travel Community brings you a round up of some of the latest accommodation and hospitality news from across the globe. Here's our first offering of the week.

  • Marriott to add six new Fairfield hotels across Japan by the end of summer 2021
  • KAYAK to open its own hotel in Miami Beach as design lab for future accommodation technology
  • Kerzner International to debut new hospitality experience under SIRO brand
  • Hyatt plans to utilise VeriFLY mobile health passport to support meetings and events
  • Data metrics - latest performance insights from STR
  • News briefs - bitesize updates of latest industry news and developments

Marriott to add six new Fairfield hotels across Japan by the end of summer 2021

Marriott International is set to significantly expand its portfolio of properties in Japan, with the opening of three new Fairfield hotels this month, and a further three by the end of summer 2021. The openings continue the momentum of the innovative "Michi-no-eki" project, bringing six more Fairfield by Marriott hotels to key locations near roadside rest stations called "Michi-no-Eki", across four prefectures in Japan. The new hotels are situated close to national parks and UNESCO World Heritage Sites, providing guests easy access to many undiscovered destinations. "Fairfield by Marriott offers travellers access to remote destinations in Japan whilst ensuring that guests can count on The Fairfield Promise - from the hotel's level of service to accommodations, " says Masahiro Taguchi, project director of Fairfield by Marriott's Michi-no-Eki portfolio. The 72-room Fairfield by Marriott Mie Odai andthe 50-room Fairfield by Marriott Kyoto Minamiyamashiro have now opened, while the 91-room Fairfield by Marriott Tochigi Nikko is scheduled to join them from 22-Mar-2021. Those three openings will be followed by the 90-room Fairfield by Marriott Wakayama Kushimoto on 14-Apr-2021, the 90-room Fairfield by Marriott Wakayama Susami on 09-Jun-2021, and the 64-room Fairfield by Marriott Gifu Takayama Shokawa in summer 2021.

KAYAK to open its own hotel in Miami Beach as design lab for future accommodation technology

With its travel technology and millions of app users, KAYAK aims to transform the accommodation experience through a partnership with Life House. Opening in Apr-2021, the KAYAK Miami Beach will bring the power of the KAYAK app to the guest stay operating as a hotel design lab to help deepen its knowledge of hospitality. Guests of KAYAK Miami Beach will enjoy numerous innovations during their stay. All check-ins/outs are contactless through either KAYAK's mobile app or a digital lobby kiosk. The KAYAK app will provide 24/7 access to hotel staff and support, notifications of on-property events, room-ready alerts, itinerary management, housekeeping requests, and more. Every room features a mix of tech-forward amenities from connected TVs to Marshall speakers. "Our mission is to create value for independent lifestyle hotels and their owners," says Rami Zeidan, founder and CEO of Life House. While KAYAK Miami Beach is the first KAYAK hotel, it may not be the last and KAYAK is understood to be exploring additional locations to help refine its software for different property sizes and types.

Kerzner International to debut new hospitality experience under SIRO brand

Kerzner International Holdings, the owner of the iconic Atlantis Resort & Residences and ultra-luxury One&Only Resorts worldwide, will debut a new hospitality experience, SIRO. Conceived with fitness and wellbeing at the core, SIRO (pronounced Sigh-Row) represents the pillars of 'strength', 'inclusive', 'reflection' and 'original' and is described as "an immersive lifestyle destination" that blends the "boundaries between hospitality, fitness, and wellness through a fresh perspective and energising experiences". According to Kerner International, SIRO will "create a collective global community of like-minded individuals who live a high-performance lifestyle passionate about driving achievement and living their fullest potential". The SIRO experience aims to offer thrilling ways to discover the destination through a variety of performance fitness activities reflective of each destination, such as cycling, sailing, hiking, boxing, climbing, kite surfing, parkour, and skiing, to name a few. The first SIRO hotel is due to launch in Porto Montenegro in 2023. SIRO Boka Place will offer guests a number of demanding sailing circuits, as well as a variety of cycling routes of varying length and altitude for all fitness levels.

Hyatt plans to utilise VeriFLY mobile health passport to support meetings and events

Hyatt Hotels Corporation has announced plans to explore VeriFLY + Stay, a mobile health passport for the hospitality industry using the VeriFLY app that provides verification of COVID-19 credentials and travel guidelines. This mobile app can facilitate peace of mind for in-person gatherings by providing meeting attendees and colleagues with a seamless option to directly receive and present COVID-19 test results. Tens of thousands of travellers have already verified their COVID-19 health status with VeriFLY since 01-Jan-2021. As part of these exploration efforts, Hyatt will work closely with meeting planners to identify criteria for meeting attendees, which could include presenting a recent negative COVID-19 test. The criteria can then be communicated to attendees in the VeriFLY mobile app prior to arrival so they can fulfil their requirements and complete all necessary forms. Meeting attendees who satisfy a meeting's requirements will be able to use the app to display a green checkmark for entry into the meeting or event.

Data metrics - latest performance insights from STR

  • The hotel industry in Abu Dhabi, United Arab Emirates reported its best performance since the start of the COVID-19 pandemic according to Feb-2021 data, boosted by the International Defense Exhibition and Conference being held in the city during the month. On the first day of the five day conference Abu Dhabi hotels saw their highest ADR (+50.5% to AED606.80) and RevPAR (+34.4% to AED446.57). In comparison with Feb-2020, preliminary Feb-2021 data shows occupancy down -15.4% to 65.4%, ADR down -12.4% to AED361.07 and RevPAR down -25.9% to AED236.03.
  • Preliminary Feb-2021 data for London, England shows slightly better hotel performance compared with the previous month, albeit at low levels influenced by continued restrictions in the UK. The absolute occupancy and RevPAR levels were up slightly from Jan-2021, but in contrast the ADR level was the lowest for any month on record. In comparison with Feb-2020, occupancy was down -69.5% to 23.3% (-69.5%), ADR declined -56.9% to GPB57.52 and RevPAR fell -86.9% to GPB13.40.
  • Amid tightened restrictions, the hotel industry in Melbourne, Australia reported lower performance levels compared with previous months, according to preliminary Feb-2021 data. Each of the three key performance metrics were the lowest in the market since November 2020 as performance levels were affected by tightened restrictions across Victoria. In comparison with Feb-2020, occupancy was down-54.2% to 36.3%, ADR fell -22.9% to AUD144.75 and RevPAR declined -64.7% to AUD52.57.

News briefs - bitesize updates of latest industry news and developments

  • Accor has announced a partnership with digital healthcare technologies specialist x.labs to provide COVID-19 testing options to leisure guests and groups across all Accor-managed hotels in the US and Canada. Guests can purchase PreCheck PCR testing kits at properties or for at-home testing prior to travelling.
  • Choice Hotels International's Ascend Hotel Collection has added four properties to its global portfolio of resort, boutique and historic hotels. The 77-room Bluff Hotel Historic District is located along the tree-lined Bay Street in the heart of Savannah, Georgia's Historic District; The Cranberry is nestled between the Monongahela River and Appalachian Foothills off Interstate 68 in Morgantown, West Virginia; the 46-room Landon Bay Harbor-Miami Beach is situated in the neighbourhood of Bay Harbor Islands, just minutes from Miami's bustling South Beach; and Smart Suite positions guests at the heart of Vermont's South Burlington.
  • The Courtyard by Marriott St George has deployed enhanced security access technology from ASSA ABLOY Global Solutions to enhance its guest safety, convenience and operational efficiency abilities. The property has installed VingCard Classic RFID door locks equipped with Mobile Access across the 131 rooms at the property providing all guest with contactless digital check-in and room access using personal devices as a secure key.
  • Hotel distribution and connectivity solution provider eRevMax has become the first technology company to complete Promotions API integration with Agoda, one of the fastest growing digital travel platforms. Hotels using its RateTiger Channel Manager can now create specific Promotions on Agoda directly from their RateTiger platform to attract more visibility and rebuild demand.
  • IHG Hotels & Resorts reveals that the Holiday Inn brand family accounted for 60% of its total openings in 2020, and half of all new signings, and currently boasts one of the largest global pipelines with nearly 1,000 new properties under development. Last year, the Holiday Inn brand alone opened 32 hotels, bringing the brand's total hotel estate to 1,248, while 48 new hotel signings took its global pipeline to 262.
  • Asset World Corporation, Thailand's integrated lifestyle real estate group and Hyatt Hotels Corporation have confirmed affiliates have signed a framework agreement for the development and management of new hotels under various Hyatt brands in locations across Thailand. This outlines the expected development of more than 1,000 new rooms across multiple Hyatt-branded hotels, including properties in Bangkok, Chiangmai, Chiangrai and Pattaya.
  • The Mandarin Oriental, Barcelona reopened its doors to guests on 12-Mar-2021 following a temporary closure due to coronavirus-related restrictions. The hotel has implemented Mandarin Oriental Hotel Group's 'We Care' programme of health and safety practices and precautionary measures to uphold a commitment towards the comfort, safety and health of guests and staff.
  • The United States is on a clearer path to recovery, compared to other countries, with new vacation rental bookings straddling pre-pandemic levels, according to research from Rentals United. In fact, the distribution platform says the number of new bookings is now back to the same levels as those of 2019. Recent trends have indicated that travellers are more likely to choose leisure locations over urban ones, with Florida outperforming the rest of the country, especially around Easter and Spring Break dates.