Introducing OAG’s on-time Performance Star Ratings

24 July, 2017

CAPA - Centre for Aviation partner, OAG has launched a new on-time performance programme designed to inform travellers about carrier's performance across the globe. The new programme gives airlines and airports an official badge that will drive consumer confidence in their brand, recognise team efforts and ultimately give the industry consistent on-time performance KPIs on which to base their aspirations.

On-time performance is defined by OAG as departures and arrivals that take place strictly less than 15 minutes after schedule for airports. For airlines 'on-time' is defined as arrivals that take place strictly less than 15 minutes after schedule.

Awarded twice a year in April and October, and based on 12 months of rolling data, this is the ultimate, inclusive, globally recognised accreditation for any airline or airport.

The programme utilises a star rating based on the following percentages:

To be eligible for a star - all airlines and airports must have a minimum of 600 operations a month.

Newest entries into the programme

Taking the region from strength to strength, Tigerair Singapore and Jetstar Asia both achieve a 4-star rating and Tokushima and Kōchi airports achieved a 5-star rating, making the Japanese airports amongst the highest for global punctuality.

Current 5-star rated airlines and airports as at 24-Jul-2017


  • Safair
  • Jazeera Airways
  • Sky Arline
  • Air Baltic


  • Paris Beauvais-Tille Airport
  • Tokushima Airport
  • Kōchi (JP)
  • Newcastle International Airport
  • Dortmund Airport
  • Birmingham Airport
  • Hilo International Airport
  • Minsk International Airport
  • Cardiff Airport