Analysis for Asia

Travel technology in Asia: from airline to super app

2 November, 2021

As the global COVID-19 pandemic has irreversibly changed the way we communicate, the way we travel and even the way we do business, digital business such as AirAsia.com and AirAsia super app are proving to be vital parts of the airline business.

Charting the trends – Singapore’s opening for quarantine-free travel delivers immediate boost in travel searches; it won’t be alone as countries evolve policy in reaction to pandemic evolution

14 October, 2021

Singapore is opening its borders to more countries for quarantine-free travel as the city-state seeks to rebuild its status as an international aviation hub, and prepares to reach a "new normal" to live with COVID-19. It is not alone as increasingly around the world, as vaccination levels reach new heights, countries are changing their stance, removing the strong-armed restrictions in favour or a more relaxed stance to the dangers of COVID-19 transmission and spread.

The CEO perspective – airline bosses open up on COVID, the recovery, and the future of air travel

15 September, 2021

Across 2021, airline CEOs from all parts of the world have spoken openly at the monthly CAPA Live virtual summit about air travel, the coronavirus crisis and the path to recovery. To say 2020 and 2021 have been a challenge for these professionals is a major understatement and each shares the journey for their respective airlines through one of the biggest crises to hit the world.

Loyalty in the midst of a crisis – are we still in love with our preferred travel brands?

25 August, 2021

The world’s biggest brands have seen their value decrease significantly during the COVID-19 pandemic, but loyalty remains an important tool. Before the global health crisis the value of loyalty was regularly being questioned. It had lost some of its value, but loyalty programmes have become an important tool to help airlines and hotels navigate the storm.

Weakening of China domestic market ‘poses a risk’ to travel recovery, but US domestic bookings are now near to pre-pandemic levels

24 August, 2021

The strong forecast sentiment for travel has translated into the return of traffic, in domestic markets at least, where the removal of restrictions has permitted mobility. There are even positive signs on the return of business travel with the slow removal of international restrictions now also allowing foreign visits. While the majority of these remain for leisure purposes there is increasing evidence that business travel rates are on the rise.

The CEO perspective – airline bosses open up on COVID, the recovery, and the future of air travel

4 August, 2021

Across 2021, airline CEOs from all parts of the world have spoken openly at the monthly CAPA Live virtual summit about air travel, the coronavirus crisis and the path to recovery. To say 2020 and 2021 have been a challenge for these professionals is a major understatement and each shares the journey for their respective airlines through one of the biggest crises to hit the world.

Business travel on the road to recovery: four in five global business leaders consider personal contact with customers and suppliers to be indispensable

28 July, 2021

Even though the COVID pandemic is far from over, vaccination progress and low incidence rates in certain parts of the world are encouraging more travel. Leisure and VFR – as expected – have led the way, but business travel is following, especially in large markets such as China and USA where domestic volumes are rising fast. The data from China in particular gives additional cause for hope.

Asia-Pacific Aviation: The challenges of airline operations in a pandemic

14 July, 2021

The Asia-Pacific region was initially hit hard by the pandemic, probably more so than the other regions. But some of the key Asia-Pacific markets have also recovered more quickly than those in other parts of the world. While borders generally remain closed, or are subject to quarantine restrictions that have a similar effect on travel, there have been some so-called green lanes established for essential travel, but in general the hoped-for travel bubbles have been slow to develop.

Recovery of European tourism ‘in sight this summer’ though international travel will still get no better than hitting half pre-pandemic levels after 'catastrophic' start to 2021

13 July, 2021

Improvements in vaccination rates and the introduction of the EU Digital COVID Certificate is providing hope for a tourism rebound in Europe over the summer months with intra-European trips expected to account for over 80% of Europe’s travel in 2021.

Business and leisure travellers share some similar sentiments towards digital health passports and travel technology, but there are also some clear differences in their views

18 June, 2021

New research from travel technology specialist Amadeus has indicated that both business and leisure travellers see digital health passports as a vital tool in opening up travel. However, their views on use of data, brands and technology adoption are varied and that will remain a challenge to tailor the passenger experience and install confidence back into travel.

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