Corporate Travel Analysis Reports For Europe/MEA

Expert Insights & Trends

IHG debuts Vignette Collection brand in Qatar with fifth signing in MEA region

22 November, 2023

IHG Hotels & Resorts has announced the signing of its first Vignette Collection hotel in Qatar in partnership with Hospitality for Success H4S Hotels & Residences, one of Al Baladi Holding companies.

Set to open by the end of 1Q2024, Velero Hotel Vignette Collection Doha Lusail is IHG's fifth Vignette Collection hotel signing in the MEA region, following those in Zimbabwe, Saudi Arabia, UAE and Kuwait.

What price loyalty? In Air France-KLM’s case it is EUR1.5 billion

2 November, 2023

There has been a generalisation in the past that it can cost five times more to get a new customer than it does to keep an existing one. That is why loyalty has always been an important part of any business model, whether a local coffee shop or a global business brand. Many now question if loyalty remains as relevant in today's world.

It is clear though that it continues to be an important aspect of customer retention and an essential tool in the personalisation process. Through engaged and loyal brand advocates, businesses can get to know their customers better, targeting products and services more effectively with this audience.

IHG announces string of new voco hotels properties as it grows premium collection across Europe

1 November, 2023

IHG Hotels & Resorts has announced a slate of voco hotels properties across its European markets as the premium collection brand maintains its fast-paced growth with new signings, recent and forthcoming openings.

With recent signings and openings in France, Spain, the UK & Ireland, Austria, Portugal, and Belgium, these additions take Europe's voco hotels total number of opened and signed properties to 37 as at 30-Sep-2023 (including two pipeline hotels which are IHG rebrands), up from 28 at the end of 2022, marking more than a 25% increase in ten months.

Positive momentum remains in business travel recovery but it may have hit a new ceiling

25 October, 2023

Business travel in Asia Pacific is poised for significant rebound in 2023 with spending forecast to reach almost USD800 billion by 2027, according to latest observations from the Global Business Travel Association (GBTA).

After challenging years due to the pandemic, for 2023 and beyond, business travel in Asia Pacific is forecast for significant growth, with travel spending gaining 41% to USD $567 billion this year ─ and rising to USD800 billion by 2027, says GBTA.

China's reopening and robust domestic demand will be a big catalyst for the growth. Solid rebound is also anticipated in Japan, South Korea, and Australia, along with the return of international business travel, which is anticipated to boost Singapore, Hong Kong and Malaysia, its research indicates.

WTTC records encouraging resurgence in Travel & Tourism investment, overcoming pandemic setbacks

23 August, 2023

The new World Travel & Tourism Council's (WTTC) Travel & Tourism Economic Impact 2023 Global Trends Report reveals an encouraging resurgence in Travel & Tourism investment, overcoming pandemic setbacks and signalling a strong return to growth.

From 2010 to 2019, investment grew steadily at 4.3% CAGR, growing from USD754.6billion in 2010 to USD1.1 trillion in 2019, or 4.5% of all economy-wide investment. COVID-19 hit hard, leading to a 24% decline in 2020 and a further 8% in 2021. However, 2022 marked a turning point.

Emirates to introduce Premium Economy offer on Indian routes

3 August, 2023

As it celebrates the one-year anniversary of the debut of its Premium Economy cabin aboard some of its Airbus A380 fleet, Emirates Airline has confirmed it will also debut the cabin on two routes to India later this year and continues to study further markets for the product as more retrofitted aircraft with refreshed cabins roll into scheduled service.

The United Arab Emirates (UAE) carrier says over 160,000 customers have "traded up" to fly in its Premium Economy since it was introduced in Aug-2022, with "strong demand" momentum forecasted in the coming months.

Flying with frills – global airlines ranked by first class and premium seat numbers

26 July, 2023

British Airways CEO Sean Doyle has recently reiterated his airline's commitment to first class. He told The Telegraph last month that the UK airline would be "one of the few carriers to retain first [class] on the scale that we do".

New analysis from CAPA - Centre for Aviation of its Fleet Database reveals that British Airways ranks second globally by the number of first class seats installed on its fleet.

Far ahead is Emirates Airline - partly a reflection of its larger size overall. Emirates is also the biggest operator of widebodies, where premium cabins are typically more important.

Emirates has the highest number of First class seats, but Singapore Airlines has a higher proportion of its seats in premium cabins, and SWISS has a higher proportion of widebody seats in first class.

Lounge access and upgrades top loyalty benefits, but travellers unsure how to spend points

26 July, 2023

New research from IBS Software, a provider of SaaS solutions to the travel industry, has shown that loyalty programmes remain relevant with leisure and business travellers, but more than half respondents to its recent survey felt they were unable to make the best use of the benefits of these programmes.

Heavy-handed approaches to sustainable travel policies risk alienating travelling employees

20 July, 2023

British business travellers are prioritising cost, convenience and loyalty ahead of sustainability, according to latest research completed for spend optimisation provider Emburse.

The May-2023 survey of British business managers and travellers by Censuswide reveals that while the environment is front of mind for many companies and their travelling employees, the majority are yet to turn good intentions into concrete actions, and are placing the onus on the other to implement sustainable travel.

Radisson adds more than 60 APAC properties in ‘strong’ 1H 2023 performance

19 July, 2023

Radisson Hotel Group has reported a strong 1H growth across its expanded brand portfolio with 100+ signings and openings, including more than 60 across the Asia Pacific region and milestone openings and signings across the world.

The Group also announced more offerings to its owners and guests with the inclusion of art'otel in its portfolio, blending art and lifestyle.

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