Analysis for Europe/MEA

Loyalty in the midst of a crisis – are we still in love with our preferred travel brands?

25 August, 2021

The world’s biggest brands have seen their value decrease significantly during the COVID-19 pandemic, but loyalty remains an important tool. Before the global health crisis the value of loyalty was regularly being questioned. It had lost some of its value, but loyalty programmes have become an important tool to help airlines and hotels navigate the storm.

Aeroflot brings its A350 cabin upgrades to the 777 with arrival of first retrofitted aircraft

24 August, 2021

Aeroflot Russian Airlines has brought advancements to its long-haul offer with he debut of the first of its retrofitted Boeing 777-300ER aircraft. The aircraft will be one of three of the type due to be flying in the arrangement before the end of 2021 as the Russian flag carrier aims to bring its flagship 777 fleet to the levels enjoyed by its new Airbus A350 airliners, which debuted with the airline last year.

UK companies expect to be using a similar mix of modes for UK domestic trips as before the pandemic, but virtual meetings will impact the levels of internal travel

18 August, 2021

A lot can happen in eight months. In a year like 2021 that change is even more so evident. However, research from Ipsos MORI on behalf of the Department for Transport from Jan-2021 still provides some important insight into the future of UK business travel. Made public by the UK Government in Aug-2021 the online survey of UK business decision-makers was developed to study the impact of the COVID-19 pandemic on the demand for non-commuting domestic business trips.

Revenue generation: using digital technology to aid recovery

18 August, 2021

The impact of COVID-19 has required all airlines to reassess their processes, transform and adapt to a new world order and this illustrates that there has perhaps never been a more prudent time for airlines around the world to innovate their business with new and improved technology.

Pause, reset and revert to normal – will it be that simple for seasoned travellers to return to their former ways of life?

11 August, 2021

The near closure of international air travel and mobility restrictions were among the strongest defences against the global spread of COVID-19. It was quick, relatively easy, but highly disruptive to reduce air travel levels in 2020 to their lowest level in more than 15 years. It has not been so easy to reintroduce connectivity in the shadow of the continued threat of governments turning lockdown measures on and off subject to spikes in COVID-19 cases.

Surviving a pandemic – LCC and full service airline business models

11 August, 2021

It has been suggested that LCCs will be better off in the initial post-COVID-19 world as there is less of a reliance on business travel recovery to contribute to their growth. However, Government support has allowed national full service carriers to better weather the COVID storm.

Filling the revenue hole – Lufthansa sees an increasing opening of markets in 2H2021, but German travel managers warn there will be less business travel in the future

10 August, 2021

The loss of high-yielding business travel has been a significant blow for the traditional full-service carriers like Lufthansa and the other national carriers that sit within the Lufthansa Group. Corporate demand has been an essential ingredient within the group’s business mix for some time, but its chief executive Carsten Spohr has remained confident of a recovery and revised business strategy helping to manage the situation.

Flying into the future – from airlines to retailers that are so successful they have their own fleet of aeroplanes

9 August, 2021

Many of us would not have heard of SunExpress, a leisure airline and joint venture between Lufthansa and Turkish Airlines? But its chief commercial officer, Peter Glade, believes it is among the principals of industry transformation. Since his arrival at the carrier from Austrian Airlines in early 2016 he has made it his mission to drive innovation and remove the sometimes old fashioned processes of leisure travel and increase revenues and lower cost through new partnerships.

Traveller demands are now ‘at an all-time high’ and there are ‘material consequences’ for hotels not prepared, warns SiteMinder annual traveller report

6 August, 2021

Travellers in the United States of America, United Kingdom and Australia will not be accepting of dropped standards in their hotel accommodation, in spite of the challenges faced by the hotel industry over the past year, new research by SiteMinder, the open hotel commerce platform, has found.

The CEO perspective – airline bosses open up on COVID, the recovery, and the future of air travel

4 August, 2021

Across 2021, airline CEOs from all parts of the world have spoken openly at the monthly CAPA Live virtual summit about air travel, the coronavirus crisis and the path to recovery. To say 2020 and 2021 have been a challenge for these professionals is a major understatement and each shares the journey for their respective airlines through one of the biggest crises to hit the world.

< 1 2 3 4 ... 141 >