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• What requirements exist for emergency travel?

• What challenges exist for organisations to ensure the safety and security of their travellers?

• Understanding how to forecast and plan during security occurrences. 

• Understanding the PNR connectivity changes and its impact on emergency support services work.

• The new traveller journey – what does it involve and how are major travel suppliers supporting clients? 

• What’s at stake for companies with a mobile workforce when it comes to duty of care and risk management? 

• What role does the travel supplier have in a post-pandemic world? 

• What role will innovation and technology have on the future of corporate travel? 

• How are companies pivoting towards carbon neutrality? 

• What are the toolkits that travel managers will need to be successful to measure and report on carbon footprints and reduce the overall impact of travel on the environment? 

• What is the travel buyers’ perspective of sustainability?  

• Are they getting pressure from above to include sustainability in RFPs?

• How important is sustainability to them? Are travellers already asking for more?

• Understand what the industry can offer today.

• How to select a best in market current offset program or how to measure best in market proposals from suppliers.

• Why it is important for suppliers to offer solutions to customers.

Lori Ranson is currently a Senior Analyst at the Centre For Aviation (CAPA). Her coverage has touched on all aspects of commercial aviation, including marketing and distribution, network development, safety, maintenance, repair and overhaul, aircraft programmes, alliances, regulatory developments, finance and the passenger experience.

What are your expectations for the future of travel? How would you like to see the corporate travel industry evolve during the next 10 to 15 years? While it’s difficult to predict exactly how the traveller experience will change into the future, most people have clear expectations for what they’d like to see come to fruition by 2030.

But to what extent will companies prioritise the traveller experience and individual preferences in the coming years? How important is the traveller experience compared to other travel program objectives such as cost minimisation?

Join Felicity Burke, General Manager of FCM Consulting APAC, as she explores Gen Z and the Millennial generation’s expectations for travel in 2030. Felicity will be joined onstage by Dean Easton, The Australian National University Manager, Travel Services and Murray Warner, Senior Vice President Asia Pacific, Serko, to unpack how organisations are managing the rise of employee-centric travel programs and traveller expectations for industry change.