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• Mr. Nick Whitehead – CMO, Serko

As corporates look to begin travelling again, the landscape of the industry looks very different to what it did pre-pandemic. The traveller journey itself is more complex and companies with a mobile workforce have new standards to meet for traveller duty of care and a different set of criteria to address when it comes to risk management.

In this important discussion, we bring together industry leaders to help travel managers navigate the post-pandemic travel landscape.

The new traveller journey – what does it involve and how are TMCs supporting clients?

What’s at stake for companies with a mobile workforce when it comes to duty of care and risk management?

What role does the TMC have in a post-pandemic world?

What role will innovation and technology have on the future of corporate travel?

How are companies pivoting towards carbon neutrality?

What are the toolkits that travel managers will need to be successful to measure and report on carbon footprints and reduce the overall impact of travel on the environment?

The global and regional outlook for corporate travel is extremely challenging. Hear the latest trends and analysis from our expert presenter.

Speaker:

• CTC – Corporate Travel Community, Executive Director, Dr Benson Tang

CAPA Live is the most sought-after monthly global aviation event. Taking place on the second Wednesday of each month, thousands of industry colleagues from across the globe tune in for their monthly dose of aviation and travel news, analysis, and in-depth interviews with industry leaders. Register here to be part of our growing community.

ISO 31030 is fast becoming the new global benchmark for travel risk management, designed to assist organisations make important decisions to support employees. Developed by a global community of experts, the guidelines will cover all aspects of corporate travel including authorisations, planning, policy, traveller assessment, transportation, destination, accommodation and much more.

The guidance has created a “best practise” that can be applied to a full range of organisational contexts, travel requirements, threat and risk environments or risk appetites. In this discussion we hear from industry experts to help sort through the vast inclusions and practises.

Speakers:

• CTC – Corporate Travel Community, Executive Director, Benson Tang 
• Collinson Group, President – Asia Pacific, Todd Handcock 
• Global Secure Accreditation, Executive Director and Founder, Bob Quick 

CAPA Live is the most sought-after monthly global aviation event. Taking place on the second Wednesday of each month, thousands of industry colleagues from across the globe tune in for their monthly dose of aviation and travel news, analysis, and in-depth interviews with industry leaders. Register here to be part of our growing community.

We welcome travel managers who will provide their thoughts on the industry and share knowledge on managing corporate programmes in the current environment. In this session, we pay special attention to the technology assisting travel managers drive process improvements and efficiency. 

Speakers:

• CTC – Corporate Travel Community, Executive Director, Benson Tang 
• FCM Travel, Chief Technology Officer, Jonathan Clark 
• McDonald’s, Global Travel Manager, Koreen Barbara 
• Transurban, Global Travel and Expense Lead, Procurement, Stephanie Maisano 

CAPA Live is the most sought-after monthly global aviation event. Taking place on the second Wednesday of each month, thousands of industry colleagues from across the globe tune in for their monthly dose of aviation and travel news, analysis, and in-depth interviews with industry leaders. Register here to be part of our growing community.

The global and regional outlook for corporate travel is extremely challenging. Hear the latest trends and analysis from our expert presenter.

Speaker: CTC – Corporate Travel Community, Executive Director, Benson Tang 

CAPA Live is the most sought-after monthly global aviation event. Taking place on the second Wednesday of each month, thousands of industry colleagues from across the globe tune in for their monthly dose of aviation and travel news, analysis, and in-depth interviews with industry leaders. Register here to be part of our growing community.

COVID-19 has required individuals and organisations alike to take a step back, acknowledge that life has changed, and evolve existing practices and protocols to protect health and wellbeing – particularly when travelling.

This session is designed to help organisations with travelling employees re-focus on existing and new challenges in relation to Travel Risk Management, revealing the actions businesses can take to best protect themselves and their people once travel resumes.

Speakers:

• CTC – Corporate Travel Community, Executive Director, Dr. Benson Tang
• Collinson Group, President, Asia Pacific, Todd Handcock

CAPA Live is the most sought-after monthly global aviation event. Taking place on the second Wednesday of each month, thousands of industry colleagues from across the globe tune in for their monthly dose of aviation and travel news, analysis, and in-depth interviews with industry leaders. Register here to be part of our growing community.

The business travel landscape will look different tomorrow than it did yesterday. How different? It is still too early to define, but even if it looks similar there will be some short-term and permanent shifts in corporate travel policy. The Coronavirus pandemic has left an indelible mark on the sector and is having to adjust to the constantly changing environment.  

Traveller habits will be different; businesses will look more closely at the necessity of in-person meetings versus the time and cost savings of technology substitute; costs will face increased scrutiny and environmental and sustainability drives will become the key driver of policy.  

Whether a travel buyer, a TMC, hotel or other accommodation provider, airline, airport, mobility services provider, there is a need to evolve to the changing industry structure.  

In this session experts from across this sector will explore some of the key trends that will influence corporate travel policy in the COVID-19 recovery. Discussion points will include:  

• How changing airline networks will impact travel decisions 
• Supporting traveller sentiment: finding the right balance of corporate control  
• The hotel experience: what will it really look like longer-term 
• How sustainability will be a key influence at the heart of travel programmes

Speakers:

• Festive Road, APAC Principal, Mike Orchard
• Egencia, Director of Account Management in APAC, Shwu Martelly
• Fragomen, Partner, Magdalene Tennant
• HRS, Director of Enterprise Solutions – Australasia & South East Asia, Philippa Johns

CAPA Live is the most sought-after monthly global aviation event. Taking place on the second Wednesday of each month, thousands of industry colleagues from across the globe tune in for their monthly dose of aviation and travel news, analysis, and in-depth interviews with industry leaders. Register here to be part of our growing community.

Bow-Tie Briefing shares the views of Benson Tang, a corporate travel thought leader and executive director of the CTC – Corporate Travel Community. Benson’s remarkable career in travel started more than 25 years ago and his extensive knowledge of the corporate travel sector has made him a sought-after speaker and lecturer.

In this session, we welcome travel managers who will provide their thoughts on the industry and share knowledge on managing corporate programmes in the current environment.

Speakers:

• CTC – Corporate Travel Community, Executive Director, Dr. Benson Tang
• Informa PLC, Group Travel & Corporate Events Director, Melissa Willock

CAPA Live is the most sought-after monthly global aviation event. Taking place on the second Wednesday of each month, thousands of industry colleagues from across the globe tune in for their monthly dose of aviation and travel news, analysis, and in-depth interviews with industry leaders. Register here to be part of our growing community.