Listening to corporate travel buyers: Benson’s Bow Tie Briefing

Bow-Tie Briefing shares the views of Benson Tang, a corporate travel thought leader and executive director of the CTC – Corporate Travel Community. Benson’s remarkable career in travel started more than 25 years ago and his extensive knowledge of the corporate travel sector has made him a sought-after speaker and lecturer.

In this session, we welcome travel managers who will provide their thoughts on the industry and share knowledge on managing corporate programmes in the current environment.

CAPA Live is the most sought-after monthly global aviation event. Taking place on the second Wednesday of each month, thousands of industry colleagues from across the globe tune in for their monthly dose of aviation and travel news, analysis, and in-depth interviews with industry leaders. Register here to be part of our growing community.

CTC Masterclass – Safe travel and new expectations: How are Travel Program’s evolving?

The pandemic has changed the needs of Corporates and their travellers, both during and post pandemic. In this session we explore these changes and how TMC’s are meeting new expectations, and at what cost.

As the pandemic timeframe continues to extend, the economic impact on the corporate customer is leading to an economic recession scenario with travel budgets cut for the foreseeable future. We ask to what degree this is already occurring ahead of any post pandemic recovery in demand, and what steps have been implemented by corporates to manage those reductions.

Equally importantly as airlines pivot towards “no vaccine, no fly” (at least for International travel), how will the concept of Vaccine Passports work? How will corporates get their younger travellers vaccinated if governments reserve vaccine supplies in the public health system and prioritise older and more vulnerable groups? Can the travel industry get moving again in 2021 under these scenarios? Will / when might a private market appear for vaccinations, and a more cost effective and acceptable approach to testing? Some destination countries are suggesting they won’t re-open for visitors until 70% of their own population have been vaccinated, this may delay potential recovery in travel well into 4th Quarter 2021 for many countries.  We explore these points with our expert from International SOS.

  • MW Travel Consultancy, Principal, Martin Warner 

  • International SOS, ANZ Director, Risk Services, Peter Curtis

  • Accenture, Vice President – Travel, Meeting & Events, Amarnath Lal Das

CAPA Live is the most sought-after monthly global aviation event. Taking place on the second Wednesday of each month, thousands of industry colleagues from across the globe tune in for their monthly dose of aviation and travel news, analysis, and in-depth interviews with industry leaders. Register here to be part of our growing community.

Using Payment To Boost Hotel Stays While Driving Adoption

It’s time to take the process of paying for hotels to the next level. Discover how a single platform can eliminate payment complications and increase traveller compliance. Learn how you can benefit from higher adoption and hard cost savings through level-3 data, central payments and global acceptance.

Using Technology To Reduce Lodging Costs And Increase Traveller Satisfaction

Brought to you by HRS

Now it’s time to connect all the pieces and bring the best hotel rates to your travellers at the first click through enhanced technology. You can now provide your business travelers with a consumer experience when booking hotels through any channel: mobile, online booking tool and offline.

Technology today allows you to have bookings monitored for continuous rate review. This session will provide you with new ideas to:

  • Increase savings;
  • Reduce costs; and
  • Enhance the traveller experience

Moderator: HRS Australia, Managing Director, Ana Pedersen  

  • HRS Australia, Key Account Manager, Chris Day
  • IAG, Executive Manager, Supply Chain, Ian Tulloch
  • Serko, Head of Australasia, Murray Warner

How Technology Is Creating A Frictionless Travel Experience. The Tech Trends To Look Out For 2020 And Beyond.

Providing a frictionless travel experience is important to allow employees to focus more time on doing business, rather than travel planning. Seamless travel also means greater efficiency for the business overall. In this session we explore 3 key technology trends that are helping to drive this reality:

  • Voice – the next frontier
  • Biometrics – faster and more secure travel
  • Feeling the impact of 5G
  • Traveller wellbeing

Amadeus, Managing Director Corporations, Ingrid Picard

Bring Cost-Efficiency & Transparency To Your Meeting And Group Bookings In A Strategic Way

Up until now, travel & meetings were viewed through different lenses in most companies. In the landscape of the future, what does an optimal program structure look like? What competitive advantage do organizations gain either in the supplier market or in their own by creating a holistic strategy? This session aims to impart the benefits regarding increased savings and improved productivity. If you are interested in learning about the value of implementing a strategic meetings management program, join our session.

HRS Australia, Key Account Manager, Chris Day 

Four Reasons Why Travel Should Partner With Human Resources

Brought to you by BCD

The travel manager’s role continues to evolve. Today’s realities place less emphasis on procurement and instead a more holistic approach to travel management. Corporate travel is becoming more aligned with Human Resources, particularly with personnel well-being and productivity. Learn how travel managers can deploy their data in support of recruitment and controlling employee attrition rates

BCD Travel, HR Director – Australia, Maya Wannan

“Flight Shaming” And Government Taxes. What Are The Implications For Corporate Travel?

In Europe the enormous publicity attracted by a sixteen year old Swedish girl has rattled the airline industry and is prompting government talk of aviation taxes to reduce flying.

  • Will our region go through the same turmoil? 
  • Will there be a similar, Europop revolution? 
  • How will governments respond? 
  • When will airlines make carbon offsets mandatory?

The answers to these questions will be critical to aviation and to how corporates function in the near and medium term future.

Session Provocateur: CAPA – Centre for Aviation, Chairman Emeritus, Peter Harbison

Moderator: CAPA – Centre for Aviation, Chairman Emeritus, Peter Harbison

  • ACCOR, Director of Sales Performance – Business Partners, Pacific, Elizabeth Georgopoulos
  • City of Sydney, Sustainability Engagement Coordinator, Kate Read
  • FCM Travel Solutions, Director Global Sales & Strategic University Partnerships, Jamison Warren
  • AI & Bot Strategist, Customer Experience Futurist & Entrepreneur, Catriona Wallace

Hotel Sourcing: Best Practice For Mutual Success

Is your hotel program delivering the right results?

Is your Sourcing strategy keeping pace with changes in the global accommodation market?

Are you actually getting the rates you negotiated?

Join us to find out how the power combination of data and technology can help drive sustainable value to your organisation year after year.

HRS Australia, Managing Director, Ana Pedersen