News for Europe/MEA

Fiji Airways commences Nadi-Vancouver service

28 November, 2022

Fiji Airways commenced (25-Nov-2022) twice weekly Nadi-Vancouver service on 25-Nov-2022, using A330-200 aircraft equipped with 273 seats. Vancouver International Airport stated the year round service is expected to generate CAD12.2 million (USD9.08 million) in tourism dollars and an additional 86 jobs at the airport and British Columbia's hotel, restaurants and tourist attractions. According to OAG, Fiji Airways is the sole scheduled operator of the route. [more - original PR]

DRV: 97% of German business travellers undeterred by COVID-19 spikes

25 November, 2022

German Travel Association (DRV), via its 'Chefsache Business Travel 2022' report, stated (24-Nov-2022) only 3% of German business travellers would cancel business travel appointments due to an upcoming spike in COVID-19 infections. Respondents indicated however, that they are open to any form of support for safe travel, whether from their own company or from other sources, with 55% stating they would like detailed information about changes in entry and exit regulations. DRV highlighted companies have improved their risk management, with 72% supporting employees with professional risk management, "​​significantly more" than prior to the COVID-19 pandemic. Around 19% of these companies established functions for risk management measures following the outbreak of COVID-19, and 16% after the Russian invasion of Ukraine. [more - original PR - German]

SAS to launch Copenhagen-New York JFK service from Feb-2023

24 November, 2022

SAS announced (24-Nov-2022) plans to launch five times weekly Copenhagen-New York JFK service on 09-Feb-2023. The carrier will operate into terminal 7 at New York JFK, and plans to increase the frequency to daily during summer 2023. SAS currently operates Copenhagen-New York Newark service, and will offer nine services from Copenhagen to the US and Canada in 2023. EVP and CCO network and revenue management Erik Westman commented: "The US is a strategic market for SAS, and we will continue to develop new routes and destinations whenever the right opportunity presents itself". [more - original PR] [more - original PR - Danish]

VDR receives BMWK funding for sustainable business travel project

24 November, 2022

Germany's Association of German Travel Management (VDR) received (22-Nov-2022) funding from the Federal Ministry of Economics and Climate Protection (BMWK) for its pilot study aiming to reduce the CO2 share of business travel.  VDR aims to develop an end-to-end process covering aspects including avoidance, intelligent booking, transparent billing, compensation of CO2 emissions, sustainable purchasing and communication with the process stakeholders. The project is being carried out in partnership with Intelligent Business Concepts (IBC), with a pilot project planned for the beginning of 2023. [more - original PR - German]

HRS Group: You have to adapt the user experience to the tool

22 November, 2022

HRS Group CEO HRS Pay Kurt Knackstedt, speaking at the CTC Australasia Corporate Travel Summit & Sustainability Awards, stated (22-Nov-2022) "You have to make sure you're adapting the user experience to the tool". Mr Knackstedt noted up until the COVID-19 pandemic, there was a lot of industry investment in new tech development, and an "understanding that systems needed to be unified through technology". He added: "Then the pandemic hit and all of that stopped, and we had two years of nothing, now there is progress towards stitching the systems together". 

Etihad Airways pushing sustainability agenda forward

22 November, 2022

Etihad Airways GM Australia & New Zealand Sarah Built, speaking at the CTC Australasia Corporate Travel Summit & Sustainability Awards, stated (22-Nov-2022) the airline has had "the same issues as everybody else" due to the COVID-19 pandemic, including supply chain and aircraft challenges. Ms Built said Etihad is focused on rebuilding trust, traveller confidence and capacity which will "come in time". She noted sustainability "is at the heart of everything we do, and we've really pushed that agenda forward". 

Etihad Airways: Biggest challenge has been keeping teams connected

22 November, 2022

Etihad Airways GM Australia & New Zealand Sarah Built, speaking at the CTC Australasia Corporate Travel Summit & Sustainability Awards, stated (22-Nov-2022) the COVID-19 pandemic resulted in a "rollercoaster of dealing with things you never thought you'd have to deal with", adding: "Suddenly we were living a business contingency plan". Ms Build said the biggest challenge for the carrier has been keeping teams connected, noting Etihad is evaluating everything "as best we can" and working with strategic partners to build on existing relationships. She added: "As an industry we're all quite tired and crawling to the finishing line of the year". 

Eurowings reports revival of business travel bookings

21 November, 2022

Eurowings reported (15-Nov-2022) business travel bookings during Nov-2022 increased 60% year-on-year, while current bookings for summer 2023 are "twice as high". The carrier noted that for the first time since COVID-19 it is no longer recording a drop in demand toward the winter half-year and is instead recording "a revival in booking figures in the business travel segment". Eurowings highlighted its "top routes" in Europe currently include connections from Dusseldorf to Milan and Vienna, Hamburg to London and Stuttgart to Budapest. In addition, Eurowings' domestic connections from Berlin to Cologne, Dusseldorf to Berlin, Stuttgart to Berlin and Hamburg to Stuttgart "are far ahead". CEO Jens Bischof stated the carrier is observing "a rising dynamic in business travel across all industries", adding "travel is currently increasing in almost all sectors - also because the pent-up demand for face-to-face meetings is very high". The carrier outlined "many managers are starting to build up personal networks again, especially since the contact persons in many companies have changed after the long Covid break". [more - original PR]

BCD Travel appoints new VP of sustainability

18 November, 2022

BCD Travel appointed (17-Nov-2022) Olivia Ruggles-Brise as VP sustainability, effective 14-Nov-2022. Ms Ruggles-Brise replaces Kathy Jackson in the role, following Ms Jackson's retirement. [more - original PR]

HSBC Australia and Star Alliance launch HSBC Star Alliance Credit Card

15 November, 2022

HSBC Australia and Star Alliance launched (15-Nov-2022) the HSBC Star Alliance Credit Card in Australia. Australian customers can earn Star Alliance Points on eligible credit card purchases that can be converted to miles/points with Air Canada, Air New Zealand, EVA Air, Singapore Airlines, South African Airways, Thai Airways and United Airlines. HSBC and Star Alliance stated the card is the world's first credit card created with an airline alliance and will be issued exclusively on Visa credit. [more - original PR]

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