News

Delta to open new USD4bn Terminal C at New York LaGuardia Airport

2 June, 2022

New York's Governor Kathy Hochul announced (01-Jun-2022) Delta Air Lines plans to open its new USD4 billion Terminal C at New York LaGuardia Airport on 04-Jun-2022. The project marks the completion of the airport's USD8 billion modernisation, with features including 1.3 million sqft of space, hands-free bag drop and digital ID screening technology, floor-to-ceiling windows, 80% more concessions space, an expedited curbside check in building and a consolidated security area with 11 lanes. The project benefited from a USD500 million Port Authority of New York and New Jersey investment for new roadways and supporting infrastructure. [more - original PR]

CTTR urges Canadian Government to alleviate border pressures at airports

2 June, 2022

Canadian Travel and Tourism Roundtable (CTTR) urged (01-Jun-2022) Canada's Government to implement the following actions before 15-Jun-2022, to provide border relief and alleviate pressures facing travellers at Canadian airports:

  • Remove vaccination mandates for Canadian Air Transport Security Authority and Canada Border Services Agency workers;
  • Remove the Public Health Agency of Canada's duplicate health checks and questions through ArriveCan at government checkpoints;
  • Relocate or remove onsite mandatory random testing from Canada's airports;
  • Establish clear service standard benchmarks for security and customs processing of passengers travelling through Canadian airports.

Canadian Airports Council (CAC) interim president Monette Pasher stated: "Canada's four hub airports are currently processing on average 56,000 international passengers a day [and] this is forecasted to grow by 50% per day this summer. It's challenging to manage that level of traffic, with the left over legacy public health protocols still in place at our international borders... Normal travel volumes cannot co-exist with current public health protocols in place within our airport facilities". [more - original PR]

Plaza Premium Group opens lounge at Frankfurt Airport

2 June, 2022

Plaza Premium Group opened (01-Jun-2022) a lounge at Frankfurt Airport Terminal 2. The lounge has capacity for 110 guests and is Plaza Premium's first operation in Germany. Admission for up to three hours costs EUR45, or EUR36 if booked in advance. [more - original PR]

UK Transport Secretary: Aviation sector must 'run services properly' or provide compensation

2 June, 2022

UK's Transport Secretary Grant Shapps held (01-Jun-2022) a meeting with leaders from airports, airlines and ground handling companies regarding the recent "exceptional disruption seen across UK airports" due to COVID-19 affected staff shortages. Mr Shapps highlighted:

  • The UK Government is taking steps to boost consumer rights, including recently consulting on using Brexit freedoms to enhance consumer protections, and committing to publish an aviation passenger charter to ensure consumers can access information about their rights in one place;
  • New protections include enhancing the UK Civil Aviation Authority's powers to enforce aviation consumer protection laws;
  • The government and aviation industry will form a working group ahead of the 2022 summer holidays to work through issues of shared concern.

Mr Shapps stated: "I also understand the resourcing strains on the aviation sector but it does not excuse poor planning and overbooking flights that they cannot service... Run services properly and according to schedule or provide swift, appropriate compensation. We do not want to see a repeat of this over the summer - the first post COVID-19 summer season - and will be meeting again in the coming weeks to understand the progress that is being made". [more - original PR]

US Travel Association calls for removal of pre-departure testing for vaccinated international pax

2 June, 2022

US Travel Association president and CEO Roger Dow stated (01-Jun-2022) it is "long past time" for the US Government to remove pre-departure COVID-19 testing requirements for inbound vaccinated travellers, following a White House meeting with Airlines for America (A4A). Mr Dow added: "While nearly all other US industries are operating without restrictions, the travel industry remains disproportionately harmed by this requirement, even though the science no longer supports it". Mr Dow noted the US Government does not require negative tests for entry at land border ports with Canada and Mexico and other countries with which the US directly competes for global travellers have removed pre-departure testing requirements, positioning the US at a "serious" competitive disadvantage. [more - original PR]

Nagoya Chubu Centrair Airport installs Telework booths at T1

1 June, 2022

Nagoya Chubu Centrair International Airport announced (31-May-2022) Massimo-IOT installed two 'Telework' private soundproof booths at terminal 1. Passengers can pay a rental fee to use the soundproof, one person booths to do work while waiting to board flights. Each micro office booth is equipped with a desk, chair, power outlets, air conditioning and WiFi connectivity. [more - original PR - Japanese]

A4A: Pre-departure testing for international vaccinated travellers continues to hinder US air travel

1 June, 2022

Airlines for America (A4A) issued (31-May-2022) a statement following a White House meeting with the US Travel Association regarding pre-departure testing requirements for vaccinated travellers. A4A stated the requirement is "no longer aligned with the current epidemiological environment" and "continues to harm our nation's economy and hinder air travel to the US". A recent survey of A4A member airlines found US airlines would see an increase of 4.3 million international passengers if the requirement was to be lifted. A4A president and CEO Nicholas E Calio stated: "Despite the countless studies affirming that the hospital-grade air onboard aircraft is some of the cleanest available and the significant increase in vaccination rates, the Administration continues to hold air travel to a standard different than land border crossings". Mr Calio added: "There is simply no scientific justification for maintaining the pre-departure testing requirement. It is past time for the US to catch up with the rest of the globe, follow the science and eliminate this pandemic-era barrier to air travel". [more - original PR]

SIA launches SilverKris and KrisFlyer Gold lounges at Changi Airport T3

31 May, 2022

Singapore Airlines (SIA) launched (30-May-2022) its new SilverKris and KrisFlyer Gold lounges at Singapore Changi Airport Terminal 3, following a SGD50 million (USD36.6 million) redesign, upgrade and expansion project. The Private Room, First Class section of the SilverKris Lounge, the Business Class section of the SilverKris Lounge and the KrisFlyer Gold Lounge can collectively accommodate around 1150 customers within 6100sqm, offering 30% more seats and space following the redesign. [more - original PR]

AAPA director general: Pent up demand released as restrictions ease in Apr-2022

31 May, 2022

Association of Asia Pacific Airlines (AAPA) director general Subhas Menon stated (30-May-2022) Asia Pacific continued to lag in the recovery of international travel in Apr-2022. However, with high vaccination rates in the region, the general easing of border controls "unleashed pent up travel demand", as shown by the strong growth in international passengers in Apr-2022 and healthy forward booking patterns. Mr Menon reiterated that to build on the current momentum towards a full recovery, it is "vital that governments and industry stakeholders collaborate closely" with the aim of simplifying border measures and streamlining digital applications to make air travel more seamless. [more - original PR]

KLM presents new 'Premium Comfort' cabin class

30 May, 2022

KLM presented (27-May-2022) its new 'Premium Comfort' intermediate cabin class, targeted towards business and leisure passengers. Premium comfort seats will be cheaper than 'World Business Class' and will feature a footrest and increased recline and space compared to economy class seats. Passengers will also benefit from more flexible baggage arrangements and SkyPriority privileges, including preferential check in and boarding. The capacity of the class will vary from between 21 and 28 seats, with reconfiguration to be carried out by KLM Engineering & Maintenance at Amsterdam Schiphol Airport. The first aircraft equipped with the new class will operate on routes to North America from the end of Jul-2022. [more - original PR]

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