CTC Asia Council: Using Technology To Reduce Lodging Costs And Increase Traveller Satisfaction

Brought to you by HRS

Now it’s time to connect all the pieces and bring the best hotel rates to your travellers at the first click through enhanced technology. You can now provide your business travelers with a consumer experience when booking hotels through any channel: mobile, online booking tool and offline.

Technology today allows you to have bookings monitored for continuous rate review. This session will provide you with new ideas to:

• Increase savings;
• Reduce costs; and
• Enhance the traveller experience

Moderator: HRS Australia, Managing Director, Ana Pedersen  

• HRS Australia, Key Account Manager, Chris Day
• IAG, Executive Manager, Supply Chain, Ian Tulloch
• Serko, Head of Australasia, Murray Warner