Videos for Europe/MEA

CTC Masterclass - Corporate travel policy: Evolving to meet the changing industry structure.

18 July, 2021

The business travel landscape will look different tomorrow than it did yesterday. How different? It is still too early to define, but even if it looks similar there will be some short-term and permanent shifts in corporate travel policy. The Coronavirus pandemic has left an indelible mark on the sector and is having to adjust to the constantly changing environment.  

Traveller habits will be different; businesses will look more closely at the necessity of in-person meetings versus the time and cost savings of technology substitute; costs will face increased scrutiny and environmental and sustainability drives will become the key driver of policy.  

Whether a travel buyer, a TMC, hotel or other accommodation provider, airline, airport, mobility services provider, there is a need to evolve to the changing industry structure.  

In this session experts from across this sector will explore some of the key trends that will influence corporate travel policy in the COVID-19 recovery. Discussion points will include:  

  • How changing airline networks will impact travel decisions 
  • Supporting traveller sentiment: finding the right balance of corporate control  
  • The hotel experience: what will it really look like longer-term 
  • How sustainability will be a key influence at the heart of travel programmes


  • Festive Road, APAC Principal, Mike Orchard
  • Egencia, Director of Account Management in APAC, Shwu Martelly
  • Fragomen, Partner, Magdalene Tennant
  • HRS, Director of Enterprise Solutions - Australasia & South East Asia, Philippa Johns

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Using Payment To Boost Hotel Stays While Driving Adoption

12 February, 2020

It’s time to take the process of paying for hotels to the next level. Discover how a single platform can eliminate payment complications and increase traveller compliance. Learn how you can benefit from higher adoption and hard cost savings through level-3 data, central payments and global acceptance.

Using Technology To Reduce Lodging Costs And Increase Traveller Satisfaction

12 February, 2020

Brought to you by HRS

Now it’s time to connect all the pieces and bring the best hotel rates to your travellers at the first click through enhanced technology. You can now provide your business travelers with a consumer experience when booking hotels through any channel: mobile, online booking tool and offline.

Technology today allows you to have bookings monitored for continuous rate review. This session will provide you with new ideas to:

  • Increase savings;
  • Reduce costs; and
  • Enhance the traveller experience

Moderator: HRS Australia, Managing Director, Ana Pedersen  

  • HRS Australia, Key Account Manager, Chris Day
  • IAG, Executive Manager, Supply Chain, Ian Tulloch
  • Serko, Head of Australasia, Murray Warner

Bring Cost-Efficiency & Transparency To Your Meeting And Group Bookings In A Strategic Way

12 February, 2020

Up until now, travel & meetings were viewed through different lenses in most companies. In the landscape of the future, what does an optimal program structure look like? What competitive advantage do organizations gain either in the supplier market or in their own by creating a holistic strategy? This session aims to impart the benefits regarding increased savings and improved productivity. If you are interested in learning about the value of implementing a strategic meetings management program, join our session.

HRS Australia, Key Account Manager, Chris Day