Air India implements self baggage drop and check in at Delhi Indira Gandhi International Airport

18 September, 2023

Air India implemented (15-Sep-2023) an integrated self-baggage drop and self-kiosk check-in service at Delhi Indira Gandhi International Airport's Terminal 3. The service is available for all domestic services and services to Australia. The airline's chief customer experience and ground handling officer Rajesh Dogra said: "This facility eliminates the queue waiting time for check-in over the counters and helps travellers to nearly breeze through the airport. We not only plan to extend this for flights to more countries around the world, but also intend to introduce it at other airports in India as well as at major airports in other parts of the world". [more - original PR]