Air New Zealand estimated (28-Jan-2023) it cancelled 240 services as a result of flooding at Auckland international Airport. The carrier introduced flexibility on all fare types for customers who hold tickets for travel to, from or through Auckland between 27-Jan-2023 and 30-Jan-2023 on an Air New Zealand flight. Domestic customers are able to rebook in the same class of travel between 28-Jan-2023 and 06-Feb-2023 without fare difference, penalty or service fees. International customers have until 13-Feb-2023. If travel is only available in a higher cabin, the fare differential will apply. [more - original PR]
Air New Zealand introduces fare flexibility for Auckland services
29 January, 2023