American Airlines core operating metrics steadily improving: president

29 January, 2019

American Airlines president Robert Isom said the airline is steadily improving its core operating metrics since the merger, despite falling short of its 2018 target (Seeking Alpha, 24-Jan-2019). Mr Isom said the airline's system level on time departure performance improved 4.5 points year-on-year during Dec-2018, with its completion factor up 1.3 points. Additionally, he noted the airline completed the integration of 27,000 flight attendants in 4Q2018.