Bamboo Airways, via its official Facebook account, confirmed (27-Oct-2023) the suspension of the following services:
- Hanoi-London Gatwick: From 18-Oct-2023;
- Hanoi-Seoul: From 29-Oct-2023;
- Ho Chi Minh City-Sydney: From 04-Nov-2023;
- Ho Chi Minh City-Melbourne: From 04-Oct-2023;
- Ho Chi Minh City-Frankfurt: From 04-Oct-2023;
- Hanoi-Frankfurt: From 04-Nov-2023;
- Ho Chi Minh City-Singapore: From 04-Nov-2023;
- Hanoi-Bangkok Suvarnabhumi: From 08-Nov-2023;
- Hanoi-Tokyo Narita: From 08-Nov-2023;
- Hanoi-Taipei: From 08-Nov-2023.
For the domestic network, Bamboo Airways is maintaining stable operation of routes connecting major hubs, including Hanoi, Ho Chi Minh City and Da Nang. The carrier added: "We have recently strengthened our personnel to handle support requests and provide assistance as soon as possible. This includes free flight rescheduling or full fare refunds to passengers".