Institute of Travel Management (ITM) reported (18-Oct-2023) the following results from a poll of travel managers who attended its Buyer Knowledge Exchange on 10-Oct-2023:
- The top priorities for travel programmes in 2024 were management/programme savings (77%), policy adoption/adherence to policy (63%) and sustainability (57%). Other key areas include payment and expense solutions;
- 62% were currently undertaking a hotel RFP;
- 12% were satisfied with the quality and accuracy of their travel data, 60% were 'somewhat' satisfied and 28% were not satisfied. All buyers use their travel management company as the primary source for data and 52% also use an expense tool as a secondary source. [more - original PR]