KLM looks ahead to tech and travel trends for 2020

12 December, 2019

KLM Royal Dutch Airlines outlined (12-Dec-2019) the following trends and technology it sees as influencing travel in 2020:

  • Gen Z and millennials go for 'Destination Instagram' with bookings influenced by the 'Instagramability' of a destination;
  • Travel inspiration on social media comes from posts from friends and family;
  • Combining air and train travel will become more popular;
  • Compensation of CO2 emissions;
  • Preference for biometric passport technology;
  • AI use to shorten waiting times in unforeseen circumstances;
  • More luxury and relaxation options at the airport such as sleeping pods or luxury dinner offers;
  • Mobile telephone left off or at home during leisure travel. [more - original PR]