Qantas Group expanded a trial of its Neighbour Free programme to the following international routes (Travel News Asia/Business Traveller, 19/20-Oct-2023):
- Singapore-Brisbane;
- Singapore-Melbourne;
- Singapore-Perth;
- Brisbane-Auckland;
- Brisbane-Christchurch;
- Brisbane-Los Angeles;
- Brisbane-Wellington from 29-Oct-2023;
- Melbourne-Auckland;
- Melbourne-Christchurch;
- Melbourne-Dallas;
- Melbourne-Los Angeles;
- Melbourne-Wellington;
- Sydney-Auckland;
- Sydney-Christchurch;
- Sydney-Dallas;
- Sydney-Honolulu;
- Sydney-Los Angeles;
- Sydney-San Francisco;
- Sydney-Wellington.
The programme enables passengers to reserve the seat next to them when travelling economy. The option will start from AUD45 (USD28.43) on trans-Tasman flights, AUD100 (USD63.18) between Australia and Singapore, and AUD225 (USD142.15) between Australia and the US. Chief customer and digital officer Catriona Larritt stated: "We've had a really positive reaction from customers who've opted to travel Neighbour Free on our domestic network and customers have told us they want the option on our international flights too". Ms Larritt added: "The data shows its most popular with customers on our longer flights between the east and west coasts, so rolling it out to our international flights makes a lot of sense".