Southwest Airlines to launch self-service business travel platform from 24-Aug-2022

16 August, 2022

Southwest Airlines announced (15-Aug-2022) plans to launch Southwest Business Assist, a new self-service travel portal enabling corporate travel customers and travel management companies to better manage Southwest business itineraries. The platform will initially offer the following features:

  • Travel funds management;
  • Enhanced insight into contractual benefits, account performance, and dashboards;
  • Expanded sustainability reporting;
  • Increased automation with real-time capabilities and service.

The carrier plans to add more features as the platform expands, including duty of care reporting, flight credit management, and additional automated functions. Southwest Business Assist is expected to launch to current Southwest Business Partners from 24-Aug-2022. [more - original PR]